BUSINESS VoIP
AT YOUR FINGERTIPS
a division of At Your Fingertips, LLC
Voice-over-Internet Protocol, or VoIP service, has been talked about for several years but is now being adopted by businesses in the mainstream in order to save money as well as deploy powerful new capabilities for end-users. Recent product launches by Baby Bells and long-distance carriers, as well as an onslaught of “network convergent” companies offering both voice and data services, are successfully penetrating a range of industry sectors. By now, it is likely you have heard the terms “VoIP” or “convergence” – possibly in the same sentence – in some high-tech article or in a speech. But, why should this matter to your company? The following overview will explain the benefits of VoIP technology to businesses as end-users and the steps for acquiring our services.
Overview:
By combining voice calls over the same infrastructure that deliver Internet connectivity, businesses can save money. Most businesses have high-speed Internet connections and separate phone lines. Consolidating all this over one access pipe permits substantial cost savings for small and medium size businesses – 20% or more per month. In addition, eliminating onsite phone equipment (key system or PBX) and consolidating wiring, also saves money.
But, beyond cost savings, VoIP technology makes the most eye-catching features viable for both small and large businesses – transforming telecommunications in much the way Windows now supersedes DOS on your PC. For example, imagine arriving at the office and turning on your computer in order to read your emails – and listen to your telephone voice messages! With VoIP telephony features, you simply click on voice messages that have been delivered to your computer. You will listen to them (in the form of wave files), forward, delete and respond to them, all with simple mouse-clicks. Furthermore, you’ll toss out your old phone system “cheat sheet” – the one with all the asterisk-number combinations for saving, forwarding, replaying or deleting voice messages, and for invoking call transfer, 3-way calling, and so on – and
you’ll just use point-and-click commands from an intuitive web interface on your computer.
You will also enable your business phone system to screen calls according to your personal priorities. And, calls will follow you anywhere you choose – to your cell phone, to your home phone, to your home-office phone –again controlled by you through easy point-and-click commands. How about having your prospects and customers in Los Angeles call a local L.A. phone number that rings at your call center in Denver? These are just examples of what you can achieve with VoIP.
In summary, VoIP telephony is rapidly becoming a mainstream service that is already in use by costs and technology savvy businesses all over the world. Cost reduction is the driving force for this rapid adoption, with productivity-enhancing features as beneficial side effects. Most businesses will find substantial savings by making the switch, however, some issues such as E911 and regulatory debates have yet to be fully resolved. The question of whether to switch to VoIP telephony solutions for most businesses is not if, but when.
Call us today to get started on implementing VoIP services at your business or home office today.
Robust VoIP Features:
• Corporate PBX
Call Pickup
Hunt Groups
Music on Hold
Call Center Queuing
Call Park
Loudspeaker Paging
• Administrator
Web-based Portal for Moves, Adds
Changes
Call Capacity Management
Holiday and after Hours Scheduling
911 and E911 Support
• Incoming Calling
Incoming Calling Plan
Anonymous Call Rejection
Do Not Disturb
Call Forwarding
Always
Busy
• Voicemail
Voicemail to Email Delivery
Distribution Lists
Personalized Greetings
Aliases
Voice Management
• Outgoing Calling
Outgoing Calling Plan
Automatic Callback
Call Return
Extension Dialing
Last Number Redial
Speed Dial
• Call Control
Phone Status Monitoring
Call Trace
Voice Portal
Call Waiting
Flash Call Transfer
Flash 3-Way Call
At Your Fingertips will personally introduce you to this system, work one-on-one with you to understand your current needs and expectations, design a model that will meet your needs and potentially exceed your expectations and then implement the system to your complete satisfaction.Call us today at 708.833.8100 to schedule a personal demonstration of this powerful and flexible telephone system.
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